How to transfer your domain to HostPapa

Prerequisites

Before submitting a domain transfer request to HostPapa, please make sure to perform following steps at your current domain provider:

1. Your domain needs to be unlocked
2. Retrieve the EPP code necessary for the transfer
3. Make sure you have access to the registrant email address

Our domain registrar sends an email to that email address after transfer is initiated with a link inside which you will need to click to authorize the transfer.

Please note that this however does not apply to .co.uk, .org.uk, and .me.uk TLDs.

Before you submit to transfer your .uk domain name to HostPapa, please perform following steps:

Contact your current domain provider and ask them to change the IPS tag for your domain to PROMOPEOPLE. Some domain registrars do this through a control panel, but others may need fax, email or letter to carry out the trade.

Please ensure we have enough time to initiate the domain transfer before its expiration/renewal date. Transfers can take up to seven (7) days to complete, and it is recommended you make this request at least two (2) weeks before your domain’s expiry date to ensure domain does not become non-functional during the transfer.

There are two ways to transfer a domain name to your HostPapa account:

If you are not yet a HostPapa customer:

Check the I already have a domain option on the Secure Order Form when purchasing your HostPapa account. The transfer will start automatically after payment is received.

To ensure a successful domain transfer, please review your domain’s transferring steps/instructions in the following article: https://www.hostpapa.de/knowledgebase/kb/domain-registration-transferring-rules/

If you are already a HostPapa customer:

You can order a domain transfer through your HostPapa dashboard. Here’s how:

  1. Log in to your HostPapa dashboard: https://www.hostpapa.com/dashboard
  2. Click on My Domains.
  3. Click on Transfer New Domain.
  4. If prompted, enter your Username and Password and click Login.
  5. Select the Transfer my existing domain option.
  6. Enter the domain name you would like to transfer – no need to enter “www” before the domain; click Continue.
  7. Review the summary, select your payment type and click Continue.
  8. Once your payment is confirmed, the transfer will start automatically.

PLEASE NOTE: The process for transferring your domain to HostPapa varies, depending on your domain name.

Need more help? Please open a support ticket here: https://hostpapa.com/dashboard

Support ticket tips/info: https://www.hostpapa.de/knowledgebase/kb/how-to-open-and-access-support-tickets/

 

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